User-generated content behaviour of the dissatisfied service customer
نویسندگان
چکیده
منابع مشابه
Identifying Customer Needs from User-Generated Content
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ژورنال
عنوان ژورنال: European Journal of Marketing
سال: 2014
ISSN: 0309-0566
DOI: 10.1108/ejm-07-2012-0400